FAQ's

Can we see Blue Penguins during the day?

The penguins like to stay hidden in their nests during the day, or they go to sea fishing. The best time to see the penguins is after sunset, when they return home from sea.

 

When do the penguins come out of their nests?

After it gets dark penguins that have stayed home during the day often come out of their nest boxes. Penguins that have gone to sea fishing for the day return home and are active. These penguins you will see during Evening Viewing.

 

How long will a tour take?

Our Evening Viewing will last for 60-90 minutes. We begin with a 20 minute commentary, before the penguins arrive, and then count the penguins for one hour from the first penguin arriving. It is up to you how long you would like to stay. 

 

How many penguins will we see during Evening Viewing?

Penguin numbers depend on their breeding season. The main period of activity will be from September until February where you will see anywhere between 50-200 penguins. During the winter numbers may drop to below 20.

 

What are the Penguin Arrival Times?

For our very helpful graph which shows the best times during the year, please click further to take you to the graph

 

What should we wear?

Dress warmly no matter what time of year it is.

 

Can we take photographs?

No, we don’t allow the use of cameras at all. The penguins are easily frightened by lots of noise, movement and bright lights.

No Camera's Please

 

But what happens if we can't come? What is your refund policy?

To be eligible for a refund on a pre-purchased ticket, notification must be made 24 hours prior to the tour departure. However, if something unforeseen occurs on the day you are due to arrive, please contact us and refund terms will be at the manager's discretion.

We do not offer refunds to those who pay in advance for tickets and fail to show up for tours. 

A refund will be given in the same manner in which it was paid for.