FAQ's

Can we see Blue Penguins during the day?

Yes, if penguins are at home during the day you will see them in their nest boxes by entering the colony on a day entryticket. Penguins like to stay inside their nesting boxes during daylight so we have a specially designed building where we can see into their nests. There are 10 nests available for viewing and the number of penguins to see is seasonally dependant.

 

When do the penguins come out of their nests?

After it gets dark penguins that have stayed home during the day often come out of their nest boxes. Penguins that have gone to sea fishing for the day return home and are active. These penguins you will see during Evening Viewing.

 

How long will a tour take?

Our daytime entry options take 10-25 minutes depending on how much time you have to spend. With our evening viewing - we count the penguins for one hour from the first penguin arriving. It is up to you how long you can stay. To watch from start to finish it takes 60-90 minutes.

 

How many penguins will we see during Evening Viewing?

Penguin numbers depend on their breeding season. The main period of activity will be from September until February where you will see anywhere between 50-200 penguins. During the winter numbers may drop to below 20.

 

What are the Penguin Arrival Times?

For our very helpful graph which shows the best times during the year, please click further to take you to the graph

 

What should we wear?

Dress warmly no matter what time of year it is.

 

Can we take photographs?

No, we don’t allow the use of camera at all. The penguins are easily frightened by lots of noise, movement and bright lights.

No Camera's Please

 

But what happens if we can't come? What is your refund policy?

To be eligible for a refund on a pre-purchased ticket, notification must be made 24 hours prior to the tour departure. However, if something unforeseen occurs on the day you are due to arrive, please contact us and refund terms will be at the manager's discretion.

We do not offer refunds to those who pay in advance for tickets and fail to show up for tours. 

A refund will be given in the same manner in which it was paid for. 

Refunds will be given in NZD, and OBPC is not liable for any loss incurred in movements in the exchange rate between the time of purchase and the time of refund.